DGCOS Insurance

The Double Glazing and Conservatory
Ombudsman Scheme… Helping you
make the right choice.

Peace of mind – before, during and after installation.

DGCOS is here to ensure the installer honours its promises and guarantees, and does a professional job from start to finish.

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Guaranteed
Workmanship

A 10 Year Guarantee on the quality of workmanship. Which guarantees all work is completed to the highest standard

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Deposit Protection
Insurance

Deposit Protection Insurance to guarantee any deposits you may pay (up to 25% of the contract price – maximum cover £50,000)

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Insurance Backed
Guarantee

A 10 Year Insurance Backed Guarantee to protect this guarantee

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FREE Mediators and
Independent Inspectors

Access to FREE Mediators and Independent Inspectors and, if necessary, The Ombudsman

Who is DGCOS?

DGCOS is ‘the’ Ombudsman Scheme for the UK double glazing industry – a powerful organisation that offers unparalleled consumer protection. DGCOS helps you make the right choice in using reputable installers that trade ethically, use ethical sales practices, deliver quality workmanship and offer excellent value for money.
All registered installers provide protection of deposits, work in progress insurance and guarantees to protect you should the installer cease to trade.
And in the event of a dispute or complaint concerning one of our members, DGCOS is here to provide a legally binding and enforceable solution.
By choosing a DGCOS member you are less likely to run into problems at a later stage. But if you do, we’re here to help – and all our advice is free.

Each DGCOS accredited installer has been vetted to ensure they offer excellent customer
service, value for money and quality workmanship.

Becoming a DGCOS accredited installer isn’t easy. Those that do get accepted must agree to an ongoing programme of
assessment to ensure they continue to meet our exacting standards and deliver customer satisfaction.

Guaranteed Protection, What you receive.

  • DGCOS protects you at every stage of the process. When you place your order with a DGCOS member you will qualify for:
  • Deposit Protection Insurance to guarantee any deposits you may pay (up to 25% of the contract price – maximum cover £50,000)
  • Work in Progress Insurance
  • A 10 Year Guarantee on the quality of workmanship
  • A 10 Year Insurance Backed Guarantee to protect this guarantee
  • A Compliance Certificate to ensure all installations meet with current relevant Building Regulations
  • Access to FREE mediators, independent inspectors and, if necessary, The Ombudsman
  • Access to The DGCOS Compensation Fund to honour any awards made by the Ombudsman

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